Welcome to the Nationally Recognised Course in Mental Health Support for First Responders.

Australia’s first Mental Health “Nationally Recognised/Accredited” short course!

Course Description

This course is uniquely tailored to provide comprehensive education on mental health, fostering resilience and offering practical strategies for managing the mental health impacts of crisis response.

This course has a ‘first responder’ focus but is suitable for any individual who wants to understand mental health challenges and learn how to offer support. What does it mean to be a first responder?… in reality, every individual has the potential to be a first responder. Most often this description is associated with professional individuals who have received specialised training in dealing with emergencies. The reality is that the first responder is often a bystander (someone like you and me), on an emergency scene, providing the very first few minutes of support.

Learning outcomes

• Basic Mental Health Concepts
• Common mental health conditions
• Recognise triggers and immediate threats
• Learn to deescalate
• Ensure professional boundaries
• Provide interventions within the scope of your job role
• Debriefing post incident

“As a disability support worker, this has given me so much information and tools to help me in my work.”

Not only is this course nationally recognised, but it is also a concise and efficient short course that offers a practical solution for individuals seeking to understand the basics of or enhance their mental health support skills. Its streamlined format saves valuable time, allowing you to gain essential knowledge and skills without a significant time commitment.

You will learn to recognise signs and symptoms of mental health concerns and respond effectively, providing crucial support until professional help is available.

Overseen by an experienced and qualified psychiatric nurse!

Units Being Delivered

The following units will be included in your certificate:

• 11244NAT – Course in Mental Health Support for First Responders
• NAT11244001 – Develop knowledge of mental health support for first responders
• NAT11244002 – Provide mental health support for first responders

Course Delivery

Online learning followed by face to face workshop with our clinical nurse educators. This course can be delivered/assessed in the workplace or at our campus.

Course Duration

Online with face-to-face min. duration

90 minutes

Assessment Requirements

Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

Learning Activities

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au  (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.

Please refer to the student handbook for all details relating to rights and responsibilities including complaints and appeals & the 3 Rivers Training T & C

Assessment Activities

Assessments conducted during online learning and during our workshop training session include:

Practical task demonstrations

• Case Study: Demonstrate an understanding of mental health
• Scenario 1 – Provide Support for a mental health concern
• Scenario 2 – Provide Support for a mental health crisis

​​Theory assessment –   A written assessment consisting of multiple-choice questions. The student must complete all assessment questions.

This program is intended for the following groups:

• National Disability Insurance Scheme (NDIS) Support Workers
• Aged Care personal care workers
• Enrolled and Registered Nurses
• People working in the mines
• Hospitality workers
• Construction workers
• People interested in gaining skills in mental health response
• Security officers
• Those attending to NDIS and/or aged care audits
• DVA suppliers